Privacy Policy for SoulValu

Welcome to the privacy policy of SoulValu, providing value-driven economic coaching through our portal. This policy outlines how we handle personal data collected when you visit our site and engage with our services.

Effective date: January 1, 2025

Data Controller

SoulValu
Palais des Nations
Avenue de la Paix 14
1211 Geneva
Switzerland
Business ID: CHE-826.915.551
Phone: +41767745211

Information We Collect

We gather data that you provide directly, such as name, email address, phone number, and any details you include in messages or forms. We also collect technical data about your device and browsing behavior for performance and security, including IP address, browser type, and referral source.

How We Use Your Information

We use your information to:

• Respond to your inquiries and provide coaching services.
• Send updates, newsletters, or notifications if you opt in.
• Improve site functionality and user experience.
• Ensure the security and integrity of our platform.

Legal Basis for Processing (GDPR)

Under the GDPR, our processing of personal data is based on:

• Consent: When you agree to receive communications or subscribe to newsletters.
• Contractual necessity: To fulfill requests related to our coaching services.
• Legitimate interests: To maintain and improve our website and to protect against misuse.

Your GDPR Rights

You have the right to:

• Access personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data when it is no longer needed.
• Withdraw consent at any time for marketing communications.
• Object to data processing based on legitimate interests.
• Request portability of your data in a structured format.

To exercise these rights, please contact us via our contact page.

Cookie Policy

We use cookies and similar technologies to enhance your experience and analyze usage. Cookies are small text files stored on your device. We use them to:

• Remember your preferences.
• Track site performance and usage patterns.
• Ensure security and detect anomalies.

You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect site functionality.

Data Security

We implement technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. Our team regularly reviews security practices to maintain a safe environment.

Changes to This Policy

We may update this policy as needed. The latest version will be posted on this page with the effective date. Continued use of SoulValu indicates acceptance of the updated policy.

Contact Us

If you have questions or concerns about this policy, please reach out via our contact page or write to us at the address provided above.